Is VAT included in the online prices shown?
Yes
What about delivery costs?
Delivery is free to any mainland UK address to the ground floor. If timed deliveries are required this may incur an additional cost.
Can I just plug the radiator in?
We recommend that you use a fuse spur.
What if I wish to cancel my order?
You have the right to cancel any product purchased up to 7 days after the delivery of the goods. To obtain a full refund glass electric radiators must be returned unused and in their original packaging.
What is the average lead time?
Normally 2-3 weeks. However, as part of our customer service this will be confirmed via the phone during the next working day.
Do you export radiators?
Yes, this can be arranged at an extra cost for the delivery.
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